This Privacy Policy outlines how MSL SportQuiz ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who access and use our mobile application ("App") or website ("Website") and related services.
We are committed to safeguarding your privacy and ensuring the security of the information you provide to us. By accessing and using our App, you agree to the terms and practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
We may collect the following personal information from you:
- Name: We collect your name to personalize your experience within the Website & App.
- Email Address: We collect your email address to communicate with you regarding your account, provide updates, and deliver other important information.
- Phone Number: We collect your phone number to send you notifications, such as game reminders or important updates.
- Address: We may collect your address to offer location-specific features or services, such as local game events or regional leaderboards. Providing your address is optional.
- Device ID: We collect your device ID to identify and authenticate your device when you use our App and to ensure a secure and optimized experience.
1.2 Non-Personal Information:
We may also collect non-personal information, which does not directly identify you, but may be linked to your personal information. This includes:
- Usage Data: We collect information about how you interact with our App, such as the pages you visit, the features you use, and the actions you take. This data helps us improve our services and enhance your user experience.
- Analytics: We use analytics tools to collect information about your device, such as your device type, operating system, browser type, and IP address. This information is collected anonymously and helps us analyze trends, track user behavior, and understand usage patterns.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Providing and Improving Services: We use your information to deliver and personalize our services, including trivia questions, game progress tracking, and leaderboard functionality. We also use your information to enhance and improve our App, troubleshoot technical issues, and develop new features.
- Communication: We may use your email address and phone number to send you important updates, notifications, promotional materials, and other communications related to our services. You have the option to opt out of marketing communications.
- Research and Analytics: We may use your information for research and analytical purposes, including understanding user demographics, preferences, and behavior. This helps us improve our services and tailor content to better meet your interests.
- Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes responding to legal requests or protecting our rights, privacy, safety, or property.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties without your consent, except as described in this Privacy Policy or with your explicit permission. However, we may share your information in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to assist us in providing and improving our services. These service providers have access to your information solely for performing tasks on our behalf and are obligated to maintain the confidentiality and security of your information.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or through a prominent notice on our App of any change in ownership or the use of your personal information.
- Legal Requirements: We may disclose your information if required by law, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, privacy, safety, or property.
4. Data Security
We take reasonable precautions to protect your personal information and maintain its confidentiality. We use industry-standard security measures to safeguard the information we collect, including secure socket layer (SSL) technology for data transmission, encrypted storage, access controls, and regular security assessments. However, please note that no method of transmission or storage can guarantee complete security, and we cannot guarantee the absolute security of your information.
5. Children's Privacy
Our App is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete the information as soon as possible.
6. Your Choices and Rights
- Opt-Out: You can opt out of receiving promotional emails or push notifications by following the instructions provided in the communication or by contacting us directly. Please note that you may still receive essential communications regarding your account and our services.
- Access and Updates: If you would like to review, update, or delete the personal information we have collected about you, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe, subject to any legal obligations.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting a prominent notice on our App or by contacting you directly via email or other communication methods. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy or our privacy practices, please contact us at:
MSL SportQuiz
RM13 9UL Salamons Way, Rainham, London ESSEX, United Kingdom
+447466420872
support@mslsportquiz.com